Terms & Conditions

Welcome to Soluna (sacredsoluna.com). By shopping with us, you agree to the following terms and conditions. Please read them carefully before making a purchase.

 

1. Company Information

• Business Name: Soluna
• Website: sacredsoluna.com
• Contact Email: sacredsoluna@gmail.com
• Location: Based in the United States

We operate as a creative brand offering original designs through print-on-demand partners (such as Printify and others).

 

2. Intellectual Property

• All designs, products, and content created under Soluna are the property of Soluna and protected under copyright law.
• You may not reproduce, resell, or use our designs for commercial purposes without written permission.

 

3. Products & Fulfillment

• Products are manufactured and shipped by our third-party print providers.
• Availability may vary by region. Some products may be substituted (example: a similar sweatshirt with the same design) or may not be available in certain countries.
• Production times and shipping estimates are determined by our providers and displayed at checkout.

 

4. Shipping & Delivery

• We currently ship within the U.S. and internationally (where supported by our providers).
• Shipping times vary depending on your location.
• Customs duties, taxes, or import fees may apply depending on your country. These are the responsibility of the customer.

 

5. Returns & Exchanges

• Returns are only accepted within 7 days of delivery and only in cases of manufacturing errors or damaged items.
• Customers must provide photos and a description of the issue when submitting a return request.
• Exchanges may be considered on a case-by-case basis.
• In some cases, sales may be final.
• Since we work with different providers, policies may vary. For provider-specific terms, please see their pages and resources.

6. Payments & Pricing

• All prices are listed in USD unless otherwise stated.
• Prices may change at any time.
• Any discount codes, rewards, or promotions are valid only as stated and may be discontinued at any time.

 

7. Limitations of Liability

Soluna is not responsible for:

• Delays caused by shipping carriers or customs.
• Variations in colors, sizing, or minor differences due to manufacturing.
• Losses resulting from misuse of products.

8. Contact

For any questions about your order, returns, or policies, please contact us at:

📧 Email: sacredsoluna@gmail.com

 

✨ By purchasing from Soluna, you agree to these terms and conditions. ✨